A dealer cut missed calls from 25% to 8%.
Every inbound parts and service call captured and routed, with overflow answered by AI — lifting answered volume and protecting service revenue across the dealership.
The challenge
A dealership was missing one in four inbound calls to parts and service — each a lost booking. Calls overflowed during busy hours and went unanswered at lunch and after close.
What Moasilat did
Every line now routes intelligently with queues and working‑hours rules, and AI answers overflow and after‑hours calls, capturing the enquiry and booking the slot. Managers see every call logged and scored.
Indicative results drawn from industry outcomes and platform capability. We’ll publish Moasilat’s own named case studies as we grow.
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