Business communications for nonprofits.
From the first donor call to the year-end appeal, charities run on conversations. Moasilat gives nonprofits the whole stack on one platform — business phone numbers, a cloud phone system (PBX) and a call centre for charities — plus donor-sentiment intelligence and PCI DSS-compliant phone donations.
The challenge
- An ageing or scattered phone setup that doesn't scale with appeals
- No visibility into which causes and appeals resonate with donors
- No quick way to see what donors said or how fundraisers spend their time
- Card donations by phone risk exposing card data (PCI DSS)
What Moasilat does
- A cloud phone system (PBX), charity phone numbers and a call centre in one place
- AI sentiment and theme analysis to see which causes lift giving
- Transcript keyword search, plus live agent activity and time tracking
- PCI DSS-compliant phone donations with DTMF card masking
Recommended for nonprofits.
Moasilat Connect
The everyday cloud PBX and unified communications — in the browser, on any device.
ExploreMoasilat Numbers
Local, national, toll-free and mobile business numbers in 100+ countries.
ExploreMoasilat Contact Center
Routing, queues, wallboards and supervisor tools for teams that live on the phone.
ExploreMoasilat Engage
The sales-grade communications platform with the CRM embedded in every conversation.
ExploreMoasilat AI
Agents that answer, qualify, book and route 24/7 — then hand to a human with full context.
ExploreMoasilat Insights
Call-centre analytics, live agent activity and transcript search — real-time and historical.
ExploreFrequently asked questions.
Can a charity get a dedicated business phone number?
Yes. Moasilat provides local, national, toll-free and mobile phone numbers for charities and nonprofits in 100+ countries — keep your existing number or add new ones, all routed into one platform.
Do you offer a cloud phone system (PBX) for nonprofits?
Yes. Moasilat Connect is a cloud PBX phone system (VoIP) for charities — voice, video, chat, IVR, queues and call recording in the browser, with no on-site hardware. Pricing is by guided estimate, so book a demo.
Is there a call centre solution for charities?
Yes. Moasilat Contact Center gives charity teams skills-based routing, queues, wallboards and supervisor tools for fundraising and donor-care lines, with real-time and historical reporting.
Is phone donation collection PCI DSS compliant?
Yes. Moasilat supports PCI DSS-compliant phone donations using DTMF card masking, so a donor keys their card number into the phone and the digits are masked from the fundraiser and the recording — card data is never exposed.
Can we see which causes and appeals resonate with donors?
Yes. AI sentiment and theme analysis runs across every donor conversation, so you can see which causes lift giving and focus appeals there instead of working on instinct.
Can we find what donors said across calls?
Yes. Transcript keyword search lets you find every mention of a cause, objection or phrase across donor conversations in seconds.
Can we track how fundraisers spend their time?
Yes. Live agent activity and time tracking show fundraiser login, talk time and availability, so you can balance workload and coach the team. Book a demo for a guided estimate.
Never miss a conversation.
See Moasilat on your numbers, your team and your workflow — in a focused 15-minute walkthrough.