Privacy Policy
Last updated 5 June 2026
This Privacy Policy explains how Moasilat handles personal data collected through this website and our enquiry and demo-request forms. It describes what we collect, why, the legal bases we rely on, who we share it with, and the rights you have over your information.
Who we are
Moasilat ([PLACEHOLDER: Moasilat legal entity name]) is the controller responsible for the personal data described in this policy. Our registered address is [PLACEHOLDER: registered address]. Where this policy refers to “we”, “us” or “our”, it means Moasilat.
What we collect
When you submit one of our lead, contact or demo-request forms, we collect the information you provide, which typically includes:
- Your name
- Your work email address
- Your company or organisation
- Your phone number
- The requirements or message you share with us
We also collect usage data automatically when you browse the site — such as pages viewed, approximate location derived from your IP address, device and browser type, and referring source — together with information stored through cookies and similar technologies. See our Cookie Notice for details.
How we use your information
- To respond to your enquiries and arrange demos or follow-up conversations
- To provide, operate, maintain and improve our website and services
- To send you relevant marketing communications where you have consented, and to measure how those communications perform
- To keep our site secure and to detect, prevent and investigate misuse
- To comply with our legal and regulatory obligations
Legal bases for processing
Where the GDPR or similar laws apply, we rely on the following legal bases:
- Consent — for non-essential cookies and for marketing communications.
- Legitimate interests — to respond to your enquiries, run and secure our website, and understand how it is used, balanced against your rights.
- Contract — to take steps at your request before entering into, or to perform, an agreement with you.
- Legal obligation — where we must process data to meet a regulatory or legal requirement.
Sharing and processors
We do not sell your personal data. We share it only with trusted service providers who process it on our behalf under contract, including:
- Hosting and infrastructure providers
- Customer relationship management (CRM) providers
- Email and communications providers
- Analytics providers (where enabled)
We may also disclose information where required by law, to protect our rights, or in connection with a corporate transaction such as a merger or acquisition.
International transfers
Moasilat operates globally, so your data may be processed in countries other than the one in which you are located. Where data is transferred across borders, we put appropriate safeguards in place — such as standard contractual clauses or equivalent mechanisms — to ensure it remains protected to the standard required by applicable law.
Data retention
We keep personal data only for as long as necessary for the purposes set out in this policy — to respond to and follow up on your enquiry, to meet our legal and accounting obligations, and to resolve disputes. When data is no longer needed, we securely delete or anonymise it.
Your rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your data
- Object to or restrict certain processing
- Request portability of the data you provided to us
- Withdraw consent at any time, without affecting prior processing
- Lodge a complaint with your local data protection supervisory authority
To exercise any of these rights, contact us using the details below.
Security
We use appropriate technical and organisational measures to protect personal data, including encryption in transit, access controls and the principle of least privilege. No system is perfectly secure, but we work to safeguard your information and to respond promptly to any incident.
Children
Our website and services are intended for businesses and are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us so we can remove it.
Contact us
For any questions about this policy or to exercise your rights, contact us at [PLACEHOLDER: privacy@moasilat.com].
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you of significant changes.